Sales Policy

Effective Date: January 15, 2025

Welcome to Ultraxlite. By using our website and making a purchase, you agree to the terms outlined in this Sales Policy. This policy covers the sale of our brass musical instruments and other products.

1. Pricing and Availability

All prices on our website are listed in U.S. dollars and are subject to change without notice. While we strive to ensure the accuracy of product descriptions, pricing, and availability, we cannot guarantee that all information is always up-to-date. In the event of an error, we will notify you and give you the option to cancel your order or proceed with an adjusted price.

2. Order Confirmation

After placing an order, you will receive an order confirmation email with the details of your purchase. This email serves as confirmation of receipt of your order and does not guarantee that the product is available for shipment. Your order will be processed after verification of payment and stock availability.

3. Payment Methods

We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Payments must be made in full before the processing and shipment of your order.

4. Shipping and Handling

Orders are shipped within 2–3 business days from the time of payment verification. We offer a variety of shipping options to ensure timely delivery, and shipping costs will be calculated at checkout based on the delivery location. Ultraxlite is not responsible for any delays caused by third-party shipping carriers.

5. Tax and Customs

Sales tax will be applied to orders where required by law. International customers are responsible for any customs duties, taxes, or import fees that may be assessed by their country.

6. Customer Responsibility

By purchasing from Ultraxlite, you agree to provide accurate and complete information during the checkout process. If your order is returned due to incorrect or incomplete shipping information, you will be responsible for any additional shipping charges.

7. Changes to Orders

Once an order is placed, it is typically processed immediately. If you wish to make changes to your order, please contact us as soon as possible. However, we cannot guarantee that changes will be possible once the order has been processed or shipped.

8. Contact Us

For any questions regarding our sales policy or to inquire about an existing order, please contact us at:

Ultraxlite
Street: 602 Church St Elm City, North Carolina (NC), 27822
Phone number: (252) 243-3658
Email: contact@ultraxlite.xyz